National Storage is proud to announce its victory in the 2022 Canstar Blue Customer Satisfaction Awards for Self-Storage. As previous recipients of this award, we remain humbled in the knowledge that our self-storage service is positively received by our valued customers and the greater public.
Canstar Blue is one of Australia’s best-known and respected comparison websites, helping Australian consumers make better-informed decisions in their purchase process. As self-storage category winners, National Storage achieved five-stars across the overall satisfaction, value for money, quality of storage facility, accessibility, and location categories.
The recognition of leadership in our field pays tribute to the everyday efforts of our team across Australia, and their constant commitment to providing the best possible self-storage service to our valued customers.
National Storage Managing Director Andrew Catsoulis says, “Receiving the Canstar Blue award in the Self-Storage category is testament to our teams dedication to upholding our core values of teamwork, care and excellence. As always, I am extremely grateful to our staff for providing the best self-storage service to our valued customers.”
But what do each of our category wins really mean?
Overall Satisfaction
This category speaks for itself, and is the key factor behind our 2022 Canstar Blue win. National Storage takes the cake for customer satisfaction in the self-storage industry – it is as simple as that.
Five-stars in the Overall Satisfaction category gives us the confidence to say our self-storage service is amongst the best in the business, especially when looking from a big-picture perspective. We are proud to know that our customers are satisfied.
Value for Money
Value for money is one of the key drivers in a customer’s purchase decision process, and has been outlined as the main driver for customer satisfaction in the Canstar Blue awards in previous years.
To receive five-stars in this category puts National Storage in a great position, and gives us the peace of mind that we are providing a quality service at an acceptable price.
Quality of Storage Facility
We pride ourselves on our self-storage facility offerings.
Whether it’s a new centre being developed, or an older centre receiving a face-lift, we do our best to make sure our facilities are up to scratch. This helps to make your journey with self-storage as uncomplicated and pleasant as possible.
Receiving five-stars in this category allows us to give ourselves a pat on the back, and credit goes to our exceptional Development, Property and Acquisitions teams for being the backbone behind this category win.
Accessibility
From wide hallways to goods lifts, to undercover loading bays and easy truck access, our centres boast many features that make accessibility a breeze.
It is no wonder that we are the leaders in this category, considering our prime focus is to make the self-storage journey easy for you.
Location
Our team work tirelessly to continue growing our National Storage portfolio across Australia. In order to grow, we must build or acquire new centres, and this entails creating more and more National Storage centre locations each year.
The National Storage commitment to providing self-storage facilities in areas of high demand or areas of little access is the driving factor behind our five-star Location category rating.
If you are looking for self-storage in 2022, then look no further – National Storage has the most satisfied customers in the industry.
More information on our win HERE
